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Both hard and soft skills are needed for business success.

No one starts a business wanting it to fail. But many business owners neglect these 8 soft skills critical to the success of their businesses and their ability to generate an income from it.

  1. Self-regulation
  2. Growth mindset
  3. Resilience
  4. Passion
  5. Empathy
  6. Conscientiousness
  7. Openness to experience
  8. Social skills

Self-regulation, the ability to manage your emotions successfully, is the first step to success in all aspects of your life.

People with a growth mindset are known to outperform those who have higher IQs but who hold a scarcity mindset. It’s not where you’re starting from but rather your belief in your own ability to master whatever challenges lay ahead that makes the greatest difference to your bottom line.

Intelligence is admirable but resilience is what keeps you going when things go wrong. Your ability to find creative to solutions to all kinds of problems will be tested again and again. Those who are not resilient are quickly defeated.

While knowledge is always an excellent starting point, having an abiding passion for your work carries you through times when quitting would be easier.

Being able to put yourself on the same page as your clients and customers helps you build rapport and reduce tension. Having empathy is the difference between understanding another person’s point of view and seeing them only as wrong.

Conscientious people are disciplined and excellent at planning ahead.

Openness to experience means you are curious about how things work. This keenness for uncovering explanations makes you 4x more likely to succeed!

Social skills are more than being friendly and approachable. They also include your emotional intelligence and control.

Would it surprise you to learn these eight soft skills are more important to the future of your business than your IQ? They are! And that alone makes spending time, money and effort in growing them a worthwhile investment.

More next time. Until then, remember to LOVE YOUR WORK, whatever it may be.

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